Privacy Policy

1 Information We Collect

1.1 Personal Information

When you create an account, we collect:

• Full name
• Business name
• Mobile number
• Email address
• Password (encrypted using industry-standard hashing)

1.2 Business Data

While using the App, you may provide:

• Customer information (name, contact details, address)
• Product and inventory details
• Bills, invoices, and transaction records
• Expense records
• Due/Udhari payment records
• Business reports and analytics data

1.3 Automatically Collected

• Device type and model
• Operating system version
• App version & usage patterns
• Error logs for debugging purposes
• GPS location (if enabled, for tracking purposes)

2 How We Use Your Information

• To create and manage your account
• To provide billing, inventory, and business management services
• To generate business reports and analytics
• To send notifications (due dates, daily reports, store timings)
• To enable data backup and restore functionality
• To improve and optimize the App
• To provide customer support
• To verify your identity via OTP verification

3 Data Storage and Security

Your data is stored on our secure servers hosted in India with industry-standard security measures:

• Password encryption using secure hashing algorithms
• HTTPS encryption for all data transmission
• Regular security audits and updates
• Access controls to limit data access to authorized personnel

4 Data Sharing and Disclosure

We may disclose your information only in the following circumstances:

• When required by law or legal process
• To protect our rights, privacy, safety, or property
• To enforce our Terms & Conditions
• With your explicit consent

In case of a business transfer, merger, or acquisition, your data may be transferred with prior notification.

5 Data Retention

• We retain your data as long as your account is active
• Upon account deletion, personal data is removed within 30 days
• Anonymized data may be retained for service improvement
• Certain data may be retained as required by applicable laws

6 Your Rights

You have the following rights regarding your data:

• Access: View all your data within the App
• Export: Download your data via the backup feature
• Correction: Update your information in Profile settings
• Deletion: Request account and data deletion
• Portability: Download data in CSV and PDF formats
• Objection: Opt-out of non-essential notifications

7 Notifications

The App may send local notifications for:

• Due date payment reminders
• Daily business report summaries
• Store open/close time reminders
• Low stock alerts

You can manage notification preferences within the App settings.

8 Children's Privacy

The App is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 18, we will delete such information promptly.

9 Third-Party Services

The App uses the following third-party services:

• Expo: App framework and push notifications
• AsyncStorage: Local data caching
• OpenStreetMap: Map services (if applicable)

These services have their own privacy policies. We encourage you to review them.

10 Changes to Privacy Policy

• We may update this Privacy Policy from time to time
• Significant changes will be notified via in-app notifications or email
• Continued use of the App constitutes acceptance of updates
• We recommend reviewing this policy periodically

11 Contact Us

If you have any questions or concerns regarding this Privacy Policy: